Question 1

What is Homunity?

Accepted Answer

Homunity is a smart building platform that allows residents to manage building access, view cameras, receive announcements, communicate with neighbors, and manage subscriptions — all in one mobile app.

Question 2

How do I register in Homunity for the first time?

Accepted Answer

To register for the first time, you need a 6-digit registration code provided by your building or apartment administrator.

Question 3

How do I log in if I already have an account?

Accepted Answer

If you are already registered, you don’t need a registration code. Simply enter your phone number and verify it using the SMS code to log into your account.

Question 4

Who becomes the apartment administrator?

Accepted Answer

The first person who registers an apartment is automatically set as the apartment administrator and can manage access and invite other residents.

Question 5

How can I invite other family members?

Accepted Answer

If you are the apartment administrator, you can invite other family members or residents by sending them an invitation code via the Residents page.

Question 6

Can I have more than one apartment in Homunity?

Accepted Answer

Yes, you can add multiple apartments and addresses to your account and easily switch between them from the Home page.

Question 7

Can I control doors and view cameras from the app?

Accepted Answer

Yes, if your building has smart devices connected to Homunity, you can open doors and view live cameras from entrances, elevators, parking areas, and other shared spaces directly in the app.

Question 8

Can I communicate with other residents?

Accepted Answer

Yes, Homunity includes a building chat where residents of the same building can communicate with each other.

Question 9

How do payments and subscriptions work?

Accepted Answer

You can choose and manage your subscription plan, add a payment card, and view your payment history directly in the app.

Question 10

What should I do if I move or change apartments?

Accepted Answer

You can add new apartments or addresses from the Home page and switch between them easily whenever needed.

Question 11

Who do I contact if I need help?

Accepted Answer

If you need assistance with registration, login, or using the app, you can contact your building administrator or email Homunity Support at support@homunity.app.

Frequently Asked Questions